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On-line goods purchased – if you are not entirely happy with your purchase of goods from the joseagar.com on-line store please contact us by email within seven days for refund or replacement.
Gift Vouchers – these have no expiry date and are non-refundable.
On-line purchases, both goods and gift vouchers will be posted within 5 working days of receipt of confirmed sale. If goods are out-of stock we will advise you within 3 working days.